āØ Aurora Support ā¢ Coast to Coast ā¢ 24/7 Service āØ
Get in touch with AuroraPlay CA's friendly Aurora support team. We're here to help with any questions, concerns, or feedback you may have about your magical gaming experience!
Choose your preferred way to contact our magical Aurora support team
Toll-Free: 1-800-AURORA-CA
Direct: +1 (416) 789-0123
Available 24/7 across all Canadian time zones. French and English Aurora support available.
Call Aurora Team āØGeneral: contact@auroraplay-ca.com
VIP Aurora: vip@auroraplay-ca.com
We respond to all Aurora emails within 2 hours during business hours, guaranteed!
Send Aurora Email āØAvailable: 24/7/365
Languages: English & French
Get instant help from our Aurora support agents. Average response time: under 30 seconds!
Start Aurora Chat āØFollow us: @AuroraPlayCA
Platforms: Facebook, Twitter, Instagram
Stay updated with the latest Aurora news, promotions, and magical Canadian gaming content!
Follow Aurora āØAuroraPlay CA Head Office
789 Aurora Drive
Toronto, ON M6K 3B5
Canada āØ
For official Aurora correspondence and legal documents only.
Get Directions āØ24/7 Crisis Line: 1-866-GAMING-1
Responsible Gaming: Available anytime
If you need immediate help with gaming-related concerns or mental health support.
Emergency Help āØOur dedicated Aurora support team is available when you need us most
āØ All times listed are in your local Canadian time zone ā¢ French and English Aurora support available āØ
āØ Aurora Live Chat: Under 30 seconds average response time, 24/7
š Aurora Phone: Immediate connection, no wait times
āļø Aurora Email: Within 2 hours during business hours, 24 hours maximum
š Aurora Contact Form: Within 2 hours during business hours
Absolutely! As a proudly Canadian Aurora gaming company, we provide full customer support in both English and French. Simply let us know your language preference when contacting us, and our bilingual Aurora support team will assist you in your preferred language. āØ
To help us assist you quickly with your Aurora gaming experience: Your account username (if applicable), detailed description of the issue, steps you've already tried, your device/browser information, and any error messages. Screenshots are always helpful for our Aurora team too! š
Yes, absolutely. We take responsible Aurora gaming very seriously. Contact us through any channel for immediate support, or use our dedicated responsible gaming helpline at 1-866-GAMING-1. We can help with self-exclusion, spending limits, and connecting you with professional resources. š”ļø
Your privacy and security are our top Aurora priorities. All communications are encrypted and protected under Canadian privacy laws (PIPEDA). We never share your personal information with third parties and use it only to provide you with the best possible Aurora gaming support. š
We love hearing from our Canadian Aurora players! Use our contact form with "Feedback & Suggestions" category, email us at contact@auroraplay-ca.com, or reach out on social media. Every Aurora suggestion is reviewed by our development team. š
If you're experiencing gambling-related problems or mental health concerns, help is available 24/7
āØ Professional, confidential support available across Canada ā¢ You're not alone āØ